![]() ![]() Contact information and location requests: Upon request, you can copy and paste your address and phone number to an instant message easily, but why bother? Facebook Messenger does this automatically for you while you deal with other customer concerns – the ones that require real human answers.You can also customize your message by adding the available hours and setting customer expectations. Away message: Outside business hours, during lunch breaks, or when you’re on holiday, you can make use of auto replies to tell the customers that you’re not available.Welcome message: When someone sends you a message for the first time, you can greet them with a warm welcome instantly and maybe ask what you can do for them.You can use it on the following occasions: ![]() Best Practices for Facebook Messenger Auto Replyįacebook Messenger Auto Reply basically works as a chatbot, but it’s not a very smart one. ![]()
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